Privacy Policy
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You
may visit our website without revealing any personal information. With every
visit on the website, the web server stores automatically only a so-called
server log file which contains e.g. the name of the requested file, your IP
address, the date and time of the request, the volume of data transferred and
the requesting provider (access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the
smooth operation of the website and improving our offer. This serves according
to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the
proper presentation of our offer that are overriding in the process of
balancing of interests. All access data are deleted no later than seven days
after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to
render hosting and website presentation services on our behalf. This provider
processes on its servers all data that are collected in the manner specified
below when you visit our website or fill in forms made available for this
purpose in our online shop. Data are processed on other servers only in the
scope described herein.
This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract and for opening a customer account
We
collect personal data that you voluntarily submit to us when you place an
order, contact us (e.g. via contact form or by email) or open a customer
account with us. Mandatory fields are marked as such because we absolutely need
those data to perform the contract or process your contact request or open your
customer account, and you would otherwise not be able to complete your order
and/or create your customer account or send the contact request. It is evident
in each input form what data are collected. We use the data that you disclose
to us to perform the contract and process your enquiries according to art. 6
(1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer
account, any further processing of your data will be restricted, and your data
will be deleted upon expiry of the retention period applicable under relevant
regulations, unless you expressly consent to the further use of your data or we
reserve the right to further use your personal data in the scope and manner
permitted by law, of which we inform you in this notice. Your customer account
can be deleted at any time. For this purpose you can either send a message to
the contact option specified below or use the relevant function available in
the customer account.
3. Transfer of data
For
fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b DSGVO
we pass on your data to the entrusted with the delivery shipping company or
trading partner, insofar this is necessary for the delivery of ordered goods.
Depending on the payment service provider you have selected during the ordering
process, we disclose the payment details collected for order processing
purposes to the bank commissioned to handle the payment and, as the case may
be, to the payment service provider commissioned by us or to the selected
payment service. Some of those data are collected by the selected payment
service providers themselves if you open an account with them. In such a case,
during the ordering process, you must register with your payment service
provider using your access data. In this respect, the privacy notice of the
relevant payment service provider applies.
4. Email newsletter and postal advertisement
E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail
newsletter based on your consent according to art. 6 (1) 1 lit a GDPR, using
the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
E-mail advertising if you do not subscribe to the newsletter and your right to opt out
If we receive your e-mail address in connection with the sale of a product or
service and you have not opted out and you are not a consumer who has his
habitual residence in Poland, we reserve the right to regularly email you
offers for products from our product range that are similar to those you have
already purchased. This serves the protection of our legitimate interests in
promoting and advertising our products to customers that are overriding in the
process of balancing of interests.
You can opt out of this use of your email address at any time by sending a
message to the contact option specified below or by using the opt-out link in
the advertising email, without incurring any costs beyond the cost of transfer
calculated at the base rates.
The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address.
This service provider is based in an EU or EEA member state.
Postal advertising and your right to opt out
Unless you have not opted-out or you are a consumer who consumer has his
habitual residence in Spain, we reserve the right to use your first and last
name and your postal address for our advertising purposes, e.g. for sending
interesting offers and information about our products by post. This serves the
protection of our legitimate interests in promoting and advertising our
products to customers according to art. 6 (1) 1 lit. f GDPR that are overriding
in the process of balancing of interests.
The
advertisements are sent to you by our service provider who processes data on
our behalf and to whom we disclose your data for this purpose.
You can opt out of the storage and use of your data for these purposes at any
time by sending a message to the contact option specified below.
5. Use of data for payment processing
Credit assessment
In cases where we make deliveries before payment, e.g. in the case of a
purchase on invoice, we will have to obtain information about your identity and
creditworthiness using the services of specialised service providers (credit
reference agencies) for the purpose of contract formation according to art. 22
(2) lit a GDPR. To this end, we will transfer your personal data needed for the
credit assessment to the following company(ies):
Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss
Germany
In this process, we will apply appropriate measures to respect your rights, freedoms and legitimate interests. You can contact us via the contact option specified below to present your position and contest the decision.
6. Cookies and web-analysis
To
improve the user experience on our website and enable you to use its certain
features in order to show suitable products or conduct market research, some
pages of this website use the so-called cookies. This serves the protection of
our legitimate interests in the optimised presentation of our offer according
to art. 6 (1) 1 lit a GDPR that are overriding in the process of balancing of
interests. A cookie is a small text file which is stored automatically on your
end device. Some of the cookies we use are deleted after you close the browser
session, i.e. when you close the browser (that’s the so-called session
cookies). Other cookies are stored in your end-user device and enable us to
recognise your browser when you visit us again (persistent cookies). To check
the cookie storage period, you can use the Overview function in the cookie
settings of your web browser. You can configure your browser for it to inform
you whenever a page uses cookies and decide on a case-by-case basis whether to
accept or reject the cookies on a given website or generally. Every browser has
a different policy for managing the cookie settings. The browser’s policy is
described in the Help menu of every browser and explains how you can change
your cookie settings. To find out how to change the settings in your browser,
see the links below:
Internet Explorer™:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html
Please note that disabling cookies may limit your access to some features of
our website.
Using of Google (Universal) Analytics for web analytics
For the purpose of website analytics, this website uses Google (Universal)
Analytics, a web analytics service provided by Google LLC (www.google.com).
This serves the protection of our legitimate interests in the optimised
presentation of our offer according to art. 6 (1) 1 lit f GDPR that are
overriding in the process of balancing of interests. Google (Universal)
Analytics uses methods, like e.g. cookies, that enable an analysis of your use
of the website. The information collected automatically by cookies about your
use of this website are as a rule transmitted to and stored on a Google server
in the United States. At the same time, as IP anonymisation is enabled on this
website, the IP address will be shortened before being transmitted within the
area of member states of the European Union or other parties to the Agreement
on the European Economic Area. Only in exceptional cases, the full IP address
will be sent to a Google server in the USA and shortened there. Generally,
Google does not associate the anonymised IP address, transmitted from your
browser through Google Analytics, with any other data held by Google.
Google LLC is headquartered in the USA and is certified to the EU-US-Privacy
Shield. You will see the up-to-date certificate here. Based on this
agreement between the USA and the European Commission, the latter has
recognised entities certified to the Privacy Shield as those ensuring an
adequate level of data protection.
You may prevent the data generated by cookies and related to your use of the
website (incl. your IP address) from being recorded and processed by Google by
downloading and installing the browser plugin available through the following
link: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin, you may click this link, to prevent Google
Analytics from recording your data on this website in the future. In this
process, an opt-out cookie will be stored on your end-user device. If you clear
your cookies, you will have to click the link again.
Privacy Statement Google Maps This website uses the Google Maps product of Google Inc. By using this site, you consent to the collection, processing and use of the automated data collected by Google Inc, its agents and third parties. You can find the terms of use of Google Maps under Terms of Use of Google Maps.
7. Contact possibilities and your rights
You
are entitled to be obtain free-of-charge information concerning data stored
about your person and, as the case may be, to correct, restrict the processing,
enable the portability of, or delete those data.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact our in-house data protection officer
Mrs Michaela Kriegers
Rheinparkallee 9
40789 Monheim
datenschutz@ahb-international.com
You may also submit a complaint to the responsible data protection supervisory authority.
Right to object
If we process personal data as described above to protect our legitimate
interests that are overriding in the process of balancing of interests, you may
object to such data processing with future effect. If your data are processed
for direct marketing purposes, you may exercise this right at any time as
described above. If your data are processed for other purposes, you have the
right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your
personal data for such purposes unless we can demonstrate compelling legitimate
grounds for the processing which override your interests, rights and freedoms
or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing
purposes. In such a case we will no longer process your personal data for such
purposes.
The Privacy Policy has been prepared with the Trusted Shops' Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.